Being in the custom service industry I get and answer a lot of questions on a daily basis. I do it so much I can just about tell the problem by just reading the title of the email or the thread. But one thing that burns me up is answering the same question over and over again. So with that said I have decided to write a small guide for getting the most out of asking for help or support. Read more…
On Monday I found out 1Password included a new iPhone app to sync the passwords with your iPhone and I decided this would be a cool app for my phone. It is something I use constantly now on my mac.
In order to use the iPhone app I had to upgrade 1Password to a beta release which is not a big deal and something I do regularly. However this upgrade had a bug in it and caused all my passwords to disappear. Lets just say I was about to have a major freak out moment. So I contacted them and within the hour they responded with how to fix it. That is fantastic work for a beta version of a product.
Within this time I had one of those holy crap moments and realized just how much I use that little app. I want to send my thanks to the guys over at 1password for getting me up and running again so quick.
So how about you? Do you have any apps that you always use that you can’t live without?
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